PRIVACY POLICY

Privacy Policy for KEAS Concrete Services

Effective Date: December 10, 2025

At KEAS Concrete Services (“Company”, “we”, “us”, or “our”), we are committed to protecting the privacy of our customers, clients, and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or engage with us in any other manner.

Information Collection

We collect personal information from you in a variety of ways, including when you visit our website, when you contact us through the website, and when you use our services. The personal information we collect may include your name, address, email address, telephone number, and payment information.

In addition, we may collect information about your usage of our website, such as the pages you visit and the length of time you spend on the site. We may also collect information about the device you use to access our website, such as the device’s type and operating system, and your IP address.

Use of Information

We use the information we collect for a variety of purposes, including:

• To provide you with the services you request and to communicate with you about those services
• To respond to your inquiries and to provide you with information about our services
• To process your payment and to send you invoices and receipts
• To improve our website and our services
• To protect the security of our website and to detect and prevent fraudulent activities
• To comply with legal obligations, such as responding to requests from law enforcement agencies

Disclosure of Information

We may disclose your personal information to third parties for the following purposes:

• To service providers who assist us in providing our services, such as payment processors and website hosting companies
• To third parties who provide us with marketing or advertising services
• To law enforcement agencies, government entities, or other third parties if we believe disclosure is necessary to comply with a legal obligation, to protect the safety of any person, or to detect and prevent fraudulent activities

We do not sell or rent your personal information to third parties for their marketing purposes without your consent.

Data Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

SMS (Text Messaging)

At Keas Concrete Coatings, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.

Collection and Use of SMS Data

When you communicate with us via SMS, we may collect limited information, such as:

• Your phone number
• The content of your messages
  
  

We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.

Opt-In Process

To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:

1.          You will receive an initial opt-in message from our number.

2.          Follow the instructions provided to confirm your subscription by replying with "YES."

3.          Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication system.

Opt-Out Process

You have the right to stop receiving SMS notifications at any time:

• Reply with "STOP" to any of our messages to opt-out.
• Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications.
  

If you change your mind, you can always opt back in by following the opt-in process.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with "Customer Name". Please verify with your MNO – Mobile Network Operator like Verizon, AT&T, T-Mobile, etc for data and messaging standard rates.

Frequency of Messages

We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.

Protection of SMS Data

We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.

Disclosure of SMS Data

Your SMS data is never disclosed to third parties except under the following circumstances:

• To comply with legal obligations, such as court orders or subpoenas.
• To protect our rights, property, or the safety of our employees, customers, or others.

We remain transparent in such cases and will notify you where legally permissible.

Your Rights

As a valued customer, you have the following rights regarding your SMS data:

• Access: Request a copy of the SMS data we hold about you.
• Correction: Update or correct any inaccuracies in your SMS data.
• Deletion: Request the deletion of your SMS data, except where retention is required by law.

To exercise these rights, please contact us at info@keasconcretecoatings.com.

Access to Your Personal Information

You have the right to access the personal information we hold about you. To request access, please contact us.

Changes to This Privacy Policy

We may update this Privacy and SMS Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.. If we make any changes, we will notify you by revising the Effective Date at the top of this page. Your continued use of our website or services after the revised Privacy Policy has become effective indicates your consent to the new terms.

Contact Information

If you have any questions or concerns about our Privacy Policy, or SMS Privacy Policy, or your data, please contact us at:
Email: info@keasconcretecoatings.com
Phone: 303-999-8121

This Privacy Policy is governed by the laws of the State of Colorado, USA.